NEW ENGLAND & EASTERN CANADA
KATHY MOLLOY has three decades of experience enabling leaders to build and sustain high performance businesses. She enables organizations, units, and leaders to transform and thrive in the global economy by aligning corporate culture, unit structure, and leadership style with business strategy.
Kathy holds an MBA in international business from the University of Connecticut and a masters in social/cultural anthropology from Duke University. She is certified in several interpersonal, intercultural, 360° feedback, and organization design tools. She continues to expand her repertoire with somatic coaching methods, drawing on neuro-science and research in sustainable change.
As a strategic HR consultant at Aetna, Kathy held leadership roles in various corporate and business units. She worked with Aetna’s president and chairman to redesign the enterprise and build global leadership and organizational strength in the U.S., Hong Kong, and Malaysia. At Aetna Corporate, she led high-performance team- and change-initiatives, and led the redesign and implementation of Aetna’s worldwide performance management system.
As an anthropologist with extensive business experience, Kathy brings a discerning perspective to organization design, change management, culture shifts, and global leadership development. She has coached dozens of corporate leaders in Europe and the U.S. on virtual team performance and culturally calibrated leadership. Her strength is coaching leaders facing a significant transition in their personal and/or organizational lives, bringing them wisdom, sensitivity, and backbone along with skills and tools for developing agility and resilience. Among Kathy’s clients have been Heraeus, Bank of Montreal, Barclays Bank, The Stanley Works, Merrill Lynch, Towers Perrin, Deloitte & Touche, HSBC Equator, Creative BioMolecules, Millennium Pharmaceuticals, Mercury Computer Systems, Wyeth Consumer Healthcare, AstraZeneca, Beiersdorf N.A., Richemont, and Fidelity Investments.
In addition, Kathy has led and partnered in the development and implementation of global competency models, including for Towers Perrin, Millennium Pharmaceuticals, and PricewaterhouseCoopers, and U.S.-based models for the Environmental Protection Agency, Beiersdorf N.A., Amgen, and Merrill-Lynch Technology Services.
As former president of the Organization Design Forum, Kathy led its successful rebranding for globalization. Her writing on organization change, globalization, organization design, and leadership has appeared in a number of well-known journals. She has appeared in the Center for Creative Leadership’s Issues & Observations, and for HRPS’s People & Strategy Journal she co-edited a special edition entitled “Leading in a Time of Uncertainty.” For National Productivity Review she co-authored Getting Results Through Organization Design for business leaders.
Kathy and her husband, Les, enjoy learning, gardening, hiking, biking, and travelling.
LUCY SHENOUDA is a business leader in the fields of marketing and organizational transformation. Extensively experienced in living and working in multiple cultures, she has supported leaders across three continents.
Born in Eritrea to parents of Egyptian descent, Lucy completed a bachelor’s degree at Queen’s University in Kingston, Ontario. She has been trained as a coach by Co-Active Training Institute, CRR Global, and Global Team Coaching Institute, and is recognized by the International Coach Federation as a Professional Certified Coach (PCC). Lucy works professionally in English and speaks Egyptian Arabic.
Lucy’s 25-year career began in Canada. She joined Rogers Cable Advertising in Toronto and assumed positions in production, administration, and marketing. She contributed to cable advertising channel launches and often was given leadership roles in transitioning teams and setting excellence standards. After nine years at Rogers, Lucy made a family and career move to Cairo, Egypt, where she spent eight years at two advertising firms. At Look-Lintas, Lucy managed the Unilever Egypt Skin Care account. At FP7 Egypt, part of McCann World Group, she headed the strategic planning department and managed multinational accounts of widely known brands. In 2004, Lucy moved to Dubai, UAE, to accept a senior marketing role with Showtime Arabia, now known as OSN.
In 2009, Lucy returned to Canada, where she became an independent coach. Over a three-year engagement, she partnered with The Pillars, a Canadian organizational effectiveness consultancy, to co-lead a multi-phased change leadership program for Bell, Canada’s largest communications company. For her clients more recently, Lucy has been leading both in-person and virtual sessions that require her to listen actively, then address participants’ resistance to change, engaging them in discussions that emphasize the benefits of transformative leadership.
An active community volunteer, Lucy formerly served on the Board of Directors of the Toronto Kiwanis Boys & Girls Clubs. She provides pro-bono coaching for non-profit organizations such as Up With Women and Ethical Coach, and is an advisor for the Durham College International Business Program. Lucy is the author of an eight-part series of articles in Global Living Magazine entitled Leading in a Global Mosaic: A Minority Everywhere I Go, and of the ebook Nurture a Mentoring Culture.
Lucy lives in the Toronto area with her husband and two adult boys. From childhood she’s been a writer and artist. Now she’s also a connector, a strategist, and an avid reader of self-development books.
NEW YORK STATE
JOHN K. GILLESPIE mission is to support global corporations as they confront the multiple leadership and management challenges of their trans-Pacific endeavors, especially with reference to Japan. He is a widely known and respected Japan expert.
Born in Louisville, Kentucky, John was raised in Japan and attended high school at the Canadian Academy in Kobe. After undergraduate work at Houston Baptist University, he did graduate work during one year each at the University of Heidelberg, the University of Paris, and Kyoto University. His Ph.D. in comparative literature and culture was awarded by Indiana University in 1979. He has taught at the University of the Pacific, Ohio State, Southern Illinois, and St. John’s.
From 1986 to 1989, John directed the Japan Film Center and Performing Arts Program at the Japan Society in New York. He then joined the Asia-focused intercultural consultancy Clarke Consulting Group, where he began coaching executives under the tutelage of company founder Cliff Clarke and served as executive vice president from 1996 to 1999.
As an independent consultant and executive coach, John’s services comprise matters such as headquarters-subsidiary alignment, teambuilding across cultures, cross-cultural performance management and leadership, and a variety of services focused on more productive working relationships between Japanese and Americans. A short-list of his clients includes Boeing, Canon, Coach, Lilly, Ford, Honda, Itochu, Mazda, Mitsui, Motorola, and Texas Instruments. With some of these, John consults and coaches on an ongoing basis to promote effectiveness at the intersection of Japanese and American business cultures. His coaching clients include Canon, Coach, and Itochu, with coachees from general manager to president.
John has made presentations on trans-Pacific business issues to groups such as the Asian Business League, the Japan-America Institute of Management Science, the American Management Association, Keidanren (Federation of Economic Organizations), and the Japan External Trade Organization. He has supplied commentary for “Marketplace” on National Public Radio, and for similar programs in Japan. His written pieces have appeared in The Los Angeles Times, The International Economy, and Human Management Review, and he has been cited as an expert in The Wall Street Journal, U.S. Japan Business News, and others. He is co-author, with Yoichi Sugiura, of Traditional Japanese Culture and Modern Japan (1993) and A Bilingual Handbook on Japanese Culture (1999, 2004), which he reports with amazement to have sold 70,000 copies.
A resident of New York City, John has long-standing interests in the cultural history of baseball in both Japan and the United States, and in the world of Japanese theatre.
R. BARRY SPAULDING is a cross-cultural management consultant, executive coach, and trainer with four decades of experience in global leadership, management, and strategy formulation. Most of his career has involved him directly in the Chinese business world. He is a fluent speaker of Mandarin and knows basic Cantonese.
Barry received a bachelors in Asian studies and political science from the University of California; his program included a year at the Chinese University of Hong Kong. He holds a masters in international affairs, with a specialty in finance and economics, from Columbia’s School of International Affairs. Barry is certified as a coach by the Global Coaching Network’s EAGLE program (Executive Assessment and Global Leadership Excellence).
In addition to wide experience throughout Asia, Barry’s China-specific experience includes managing the Beijing representative office of a Chicago bank; heading Chase Manhattan’s New York China Group; advising the provincial government of Jiangsu province; and heading the Chase China Trade Advisors (which consulted on U.S. investment and JV negotiations). Barry also served for six years as head of New York State’s International Division, in which capacity he was responsible for concluding and implementing New York’s “sister state” relationship in China and establishing an office in Hong Kong.
Independent since 1995, Barry has completed projects such as the following (partial list): (a) Developing multi-tier training on China for a major U.S. tire company. (b) Leading an HR project for the U.S. trade office of the Hong Kong government. (c) Heading team integration for the U.S. and Shanghai offices of a major consumer electronics company. (d) Directing, over five-years, a series of team trainings and coachings for key managers of a Fortune 100 media company that was undertaking a huge China project. (e) Providing training for the government relations division of a major luxury consumer projects firm. (f) Delivering training on effective cross-cultural leadership for top managers at the New York office of a major Chinese bank. (g) Developing and facilitating leadership training for the U.S., Chinese, and European offices of a U.S. medical products company, a project that included virtual team integration. (h) Coaching senior Asian executives operating in a U.S. business environment within several industries. (i) Coaching expatriates who are either entering China, or leaving China to work in the West. Finally, Barry often is invited by Vistage, a CEO organization, to speak on leadership across cultures and Chinese business.
Barry lives in Manhattan. His pastimes include running, yoga, qigong, and the collecting of Asian painting, calligraphy, and Chinese porcelain.
DANIEL WHITE is a leadership coach and organizational effectiveness consultant specializing in helping organizations, leadership teams, and individual leaders manage personal growth and unit-level change. He designs and facilitates programs that enable clients to implement practices and mindsets leading to successful transformations.
Dan holds a masters in organizational psychology from Columbia University and a post-graduate certificate in adult career development from the City University of New York. Currently, he teaches executive coaching at the Graduate Center of the City University of New York.
Prior to his consulting career, Dan was director of executive and organization development at Citibank, where he designed and led two major change initiatives. He designed and facilitated learning programs in leadership development, performance management, difficult conversations, and career management. For many years, Dan also provided career counseling, helping clients identify suitable new positions, communicate their fit, and transition into the new position and culture.
Dan’s work as a facilitator of organizational change initiatives has extended beyond his days at Citibank. Clients have included Lundbeck, Reuters, J.P. Morgan Chase, Pfizer, and R.R. Donnelly. As a senior facilitator, Dan enables leadership teams to learn new ways of communicating, managing, and developing people. He also facilitates organizational change efforts by helping senior leaders design and communicate the rationale and nature of the changes, design new job roles and expectations, and assist individual employees to change key behaviors and mindsets.
As a leadership coach, Dan works with business leaders to develop durable new behaviors and attitudes that align with stakeholders’ needs, business opportunities, and corporate values. He is adept at using 360º feedback as the basis for the development of leaders, both in teams and as individuals. Dan’s clients have included Pfizer, Schering Plough, Abbott Labs, Johnson & Johnson, Sanofi-Aventis, Siemens, Lundbeck-Synaptic, Regeneron, JetBlue, R.R. Donnelley, CitiGroup, Reuters, Prudential, J.P. Morgan Chase, Goldman Sachs, Prudential, UBS, Standard & Poors, MTV, Time Warner, The New York Times, Grey Advertising, MTV, and others.
Dan’s publications include a full-length book, Coaching Leaders: Guiding People Who Guide Others, published in 2006 by Jossey-Bass (details); a book chapter entitled “Career Development of Scientists and Technologists,” in Alan Pickman’s Special Challenges in Career Management (Lawrence Erlbaum, 1996); and two articles in Research-Technology Management magazine, “Stimulating Innovative Thinking” (1996) and “Repairing Damaged Work Relationships” (2003).
ANDREA HARVEY enables her clients to master their real-world business challenges by building their strengths while keeping their unfinished developmental needs from becoming obstacles. Her experience as a senior manager in a major global corporation guides her deft approach to balancing individual talent development with business unit profitability and growth.
Andrea’s bachelors degree in marketing is from Ithaca College in New York; her graduate degree in industrial psychology is from Fairleigh Dickenson College in New Jersey. She has been certified by the Institute for Professional Excellence in Coaching as both a professional coach and a master practitioner of energy leadership. She’s also certified to use the Hogan Assessment.
Andrea devoted two early-adult years to living and working in France, where she became conversant in French. Later, her professional career took her on work assignments all across North America, Europe, and Asia-Pacific. Inspired by these multiple exposures to other languages and cultures, she decided to refocus her career on talent development with a worldwide scope.
Andrea’s 18 years with Johnson & Johnson included key leadership positions in global mobility leadership development, notably as the director of J&J’s International Development Program (known as “IDP”), where she was responsible not only for selection and placement but also for design and facilitation of individualized development programs for high potentials across all of J&J’s global markets. She facilitated expatriate policy formulation and service delivery models; designed strategies for talent pipeline growth; coached and supported hundreds of program participants to realize impactful global assignments; and consulted to senior leaders of J&J companies to ensure alignment between, on the one hand, their strategic objectives, and on the other hand, the development goals of culturally different IDP participants who had been assigned to work in that J&J company.
Andrea founded her own coaching consultancy in 2008. She specializes in the strengthening of leadership team effectiveness, the application of strategies for individual and unit performance enhancement, and the development of established and emerging global leaders through international assignments. Her consulting and coaching clients have included leaders up to the C-Suite level at TD Ameritrade, Mitre Corporation, Cegedim Dendrite, Independent Pharmacy Alliance, In Balance Wellness Center, Johnson & Johnson, and the YMCA.
Andrea lives in New Jersey with her husband, Phil, and their sons, Matthew and Michael. When not working, Andrea enjoys travelling with her family, theatre-going in nearby New York City, and listening to a wide variety of music.
YURI MARDER is a Youth Coach. For expatriate families inbound to the United States as well as outbound to numerous nations around the world, Yuri provides a day of specialized age-specific coaching for children between the ages of 5 and 18, accompanied by a summary session for parents in which youth-related issues surrounding expatriation are revealed and discussed.
Yuri has been a cross-cultural trainer specializing in young people and their unique expatriation challenges since 1994. In addition to working with several hundred families from over 30 countries, he has designed coaching curricula and parent manuals for GROVEWELL and for other consultancies. Yuri also has a “real” job, as director of web and social media marketing at William Paterson University in New Jersey.
The child of European refugees, and also a nationally recognized photographer specializing in the exploration of cross-cultural themes, Yuri draws on his own family’s transition into American culture and on his international youth experiences in the United Kingdom as well as on professional assignments in Argentina, Mexico, Italy, Switzerland, and France.
Yuri’s success with expat children and their parents has become the stuff of legend around GROVEWELL. As just one example, during May 2017 Yuri received the following appreciative email from the mother of children with whom he’d recently worked. [Background: One of the children was college age, and Yuri assisted her in understanding the U.S. system and applying to a university.]
“Hi, Yuri. Thanks a lot for spending extra time with our two children. Dante, who was reluctant in the beginning, loved the time you had together. He is very picky and it is clear that you really know how to captivate others. Luisa was accepted at Drew University! You know you had a main role in this, not only because of your guidance in the very beginning, but also because of your interest and support in the process. I will never be able to thank you enough (except inviting you for some empanadas). We hope to stay connected with you!!!”
PENNSYLVANIA – MARYLAND – DISTRICT OF COLUMBIA
JO ANN ROSS has dedicated her professional life to helping industry leaders from diverse backgrounds understand each other and work effectively together. As an executive coach, project designer/leader, consultant, and training facilitator, she weaves global themes throughout her work with senior business leaders.
Jo Ann’s first master’s degree, from the University of Maryland, was in French literature and culture. At the Jaffe Institute, she completed a 3½-year executive coach training program that emphasized coaching “from the heart.” She recently completed a second master’s degree in ministry and counseling. Jo Ann is certified by the National Multicultural Institute as a diversity trainer, and she’s also certified as a GLOBESMART facilitator.
Jo Ann began her professional career in Paris as a teacher of English to French business-people, then spent six years in Belgium, first in the U.S. Foreign Service and later as a member of the management team of a major Chicago-based bank.
Jo Ann served on the faculty of both the Thunderbird School of Global Management and the University of Maryland (UMD). In addition to teaching business French at UMD, she directed the double-major “Business, Culture, & Languages.” The recipient of many grants to study European integration and business practices, Jo Ann developed and taught courses on global quality, cross-cultural communication, and the European Union at UMD’s R. H. Smith Business School. One course she designed and developed was an interactive program (based on the JV between GE and SNECMA) that was conducted simultaneously at UMD and the University of Nice.
Also during this period, Jo Ann created and produced videos on intercultural communication, teamwork, quality, and negotiations in a global environment. (Two of her videos, in French, concern Franco-American business relationships.) For her consistent dedication to promoting Franco-American understanding through education and business consulting, the French Government awarded Jo Ann the prestigious Le Prix des Palmes Académiques.
As an independent facilitator and executive coach, Jo Ann accompanies emerging and established leaders in global corporations who are facing challenging leadership roles – especially cross-border roles. Examples of her recent work include the design and delivery of a global diversity training program for the French food-service company Sodexo, and the co-creation with Peugeot Citroën of a six-month blended-learning global leadership development program delivered in France, Germany, Russia, China, Brazil, and Argentina. She has also designed and delivered a cross-cultural team-building training program for a major U.S. company in the aircraft industry that had a joint venture with a well-known French company.
Jo Ann’s pastimes are great literature, tennis, and studying spirituality in the workplace as well as supporting her son’s collegiate baseball team, including travelling to out-of-state games.
NICKY WESTHEAD is a global leadership specialist who partners with leaders, teams, and organizations to accelerate capabilities and performance. She has over twenty-five years of experience in coaching and consulting leaders and teams in matrixed global organizations, especially during organizational restructuring, performance disruptions, and M&As.
A native of the U.K., Nicky holds a B.Sc. in psychology from Leicester University, and a M.Sc. in occupational psychology from Sheffield University. A qualified British Chartered Psychologist, she is certified in several leadership and 360˚ assessment tools. She is recognized as a Professional Certified Coach by the International Coach Federation, and is certified by Rutgers University and Heidrick & Struggles as a Leadership Coach for Organizational Performance.
Nicky began her career as a psychologist with British Petroleum, where she evaluated its high-potential talent management program. In a similar role for British Telecom, she assessed and developed leadership teams. Later as a psychology consultant with KPMG, Nicky designed a talent development strategy for Bulgarian telecommunications. At this point in her career, she gained global experience through a series of relocations.
During Nicky’s first relocation to the U.S., she worked for Accenture, for which she served as a senior change manager for Shell Oil’s culture change program. Next she found herself in Brussels, working on the Center for Creative Leadership’s team as a senior designer and custom practice leader; clients included BASF, Kautex, Huntsman Chemicals, and Lundbeck Pharmaceuticals. Back in the U.K., she became the global OD & change manager for iSOFT, partnering with leaders internationally on global strategy and change engagements. At the British legal firm DWF, she became the head of OD/Learning & Development. On DWF’s M&A integration team, she coached senior leaders on how to navigate the new structure, culture, and people during a transition.
Now based again in the U.S., Nicky co-founder of a leadership consulting & coaching firm. She is on Wharton’s Executive Leadership Team, where she coaches global executives and high-potential leaders. Her clients include leaders at Johnson & Johnson, DeLonghi, Accenture, JP Morgan, Norwegian Cruise Lines, Mitsubishi, Cristal Global, and First Republic Bank, Suez. As an adjunct faculty member, she specializes in persuasion and leadership communications. Finally, Nicky coaches expatriate spouses who are professionals, offering insights drawn from her own life regarding change and transition integration strategies.
Nicky and her husband, Neil, are active global travelers and adventurers, participating in ironman, triathlons, mountain-biking, and supporting their favorite soccer team.